5–8 day turnaround. Firm in-hand date guaranteed.

How our turnaround works

Your in-hand date starts the clock from proof approval — not from when you place the order.

Once you approve your proof, standard production is 5–8 business days to anywhere in Australia and New Zealand. That’s a firm date, not an estimate.

Express available

If you have a hard deadline, tell us before you order. We’ll work backwards from your date — not the other way around.

Next-day delivery exists

We’ve done it. It requires lead time on our end, not yours — so the earlier you tell us your deadline, the more options we have.

Colour accuracy

Pantone-matched colour proofs are available on screen print orders. For colour-critical work, we provide Pantone references so there’s no ambiguity between your screen and the final garment.

The rule

Nothing goes to print without your written approval. What you approve is what you receive.

Currency

How Long Does Custom Merch Take? A Realistic Timeline Guide

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How Long Does Custom Merch Take? A Realistic Timeline Guide
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How Long Does Custom Merch Take? A Realistic Timeline Guide

By Ray KowalskiSep 07, 2025

The question every merch buyer eventually asks — usually when they've left it too late. "How quickly can you get this done?" The answer depends on what you've ordered, when you've ordered it, and how prepared your artwork is when you reach out.

Here's an honest guide to production timelines so you can plan around reality, not wishful thinking.

The stages that eat time

Most people think of production time as one block: you place the order, the factory makes the product, it arrives. In practice, there are several stages, and delays can compound at each one.

Artwork preparation and approval is where most orders slow down. If your artwork needs cleaning up, redrawing, or colour separation, that happens before production starts. Then there's the digital proof stage — your decorator sends you a visual mockup of the finished product, you review it, request any changes, and approve it. Depending on how responsive your team is and how many rounds of revisions are needed, this stage can take anywhere from a few hours to several days. Never underestimate it.

Stock procurement matters if the blank garment you've specified is not held in your decorator's local stock. If they need to order blanks from a supplier, add 2–5 business days in normal conditions — more during peak periods or for less common styles and colours.

Production is the actual decoration — printing or embroidering your design onto the garments. This is the stage most people think about when they ask "how long does it take?"

Quality control and packing adds a day or two for any decent decorator. They're checking that every item meets spec before it goes in a box.

Freight adds 1–5 business days depending on your location relative to the decorator's facility and which carrier is used.

Production timelines by decoration method

Screen printing (standard run): 10–15 business days from artwork approval. This includes screen making, print production, curing, and quality check. For larger runs (500+ units), allow up to 3 weeks.

Embroidery: 10–15 business days from artwork approval. Digitising takes 1–2 business days for a new design, then embroidery production runs unit by unit, which makes it slower per unit than screen printing at high volumes.

DTG (direct-to-garment): 5–10 business days from artwork approval. No screen making, which shortens the timeline. Best for short runs where speed matters.

DTF (direct-to-film): 5–10 business days from artwork approval. Similar to DTG in terms of speed advantages from the absence of setup.

Sublimation (full-colour, all-over): 10–15 business days. Printing the transfers is fast, but cutting, sewing, and assembling sublimated products (like custom jerseys or stubby holders) takes time.

When things take longer

Several conditions will push any of those timelines out:

October through January is the busiest period for custom merch in Australia. Christmas corporate gifts, end-of-year events, school presentations, summer festivals — everyone is ordering at once. Expect standard lead times to extend by 1–2 weeks during this period, and plan accordingly. A November order for a December event needs to be placed in October.

Complex artwork — many colours, small detail, multiple print locations — takes longer to set up and produce than a simple single-colour chest print. If your design is complex, add time.

Multiple decoration methods on the same garment — for example, a screen printed front with an embroidered sleeve logo — requires production in two separate stages. Allow extra time.

Changes after proof approval restart the clock on setup. If you approve a proof and then request a change, you may incur additional screen fees and lose your place in the production queue.

The fastest options when you're in a rush

If you genuinely need product fast, DTG and DTF are your best tools. They have no screen-making stage and can move from artwork to production quickly. Quality DTF on a simple design can sometimes be turned around in 3–5 business days for small quantities.

Some decorators offer rush production at a premium — typically 20–50% additional cost. This is worth it if the alternative is missing your deadline, but it's not a substitute for planning ahead.

The minimum viable timeline

If you want a stress-free order, here's the rule of thumb: brief your decorator at least four weeks before you need the product in hand. That gives you time for artwork revisions, proof approval, production, and freight — with room for the unexpected.

Three weeks is workable for most standard orders with clean artwork. Two weeks is tight and starts requiring things to go right at every step. One week is a rush job, and the risk of something going wrong with no time to fix it goes up significantly.

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